Outlook email is not syncing3/14/2024 You may adjust whether the archival and deletion functions in the Pipedrive Mail tab are also reflected in your synced email account. To choose which folders or labels you would like to have been synced to your Pipedrive account, choose Sync emails with specific labels, and select the labels you would like to have synced to your Pipedrive account. If you would like to sync all incoming emails into your Pipedrive account, select All emails will be synced with Pipedrive. When establishing a sync to your native email provider, you can choose whether you would like to sync over all of the emails in your inbox going forward, or only the emails that exist in specific folders or labels. Learn further details on how to set up the Email Sync feature in this article. To make any adjustments, go to Personal Preferences > Email sync. You can adjust the settings of your email functions to best suit the needs of your company. Any custom account syncing through generic IMAP via an SSL connectionĪll incoming and outgoing mail is synced to your Pipedrive account and is associated with the corresponding contacts and deals.The Email Sync feature is compatible with all major email providers, including: Note: If you change the login information for the email account you have synced to Pipedrive, you will need to re-authenticate those new email credentials in Pipedrive in order to continue using the Email Sync without interruption.
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